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Frequently Asked Questions
Quick answers to common questions
How quickly do you respond to support requests?
We typically respond to all support requests within 24 hours during business days. For urgent issues, our live chat is available 24/7.
Do you offer phone support?
Yes! Our phone support is available Monday through Friday, 9 AM to 6 PM IST. Premium customers get priority phone support.
Can I schedule a demo?
Absolutely! Contact our sales team to schedule a personalized demo of Fintexl's features and capabilities.
Do you provide training?
Yes, we offer comprehensive training sessions for new users and advanced features for existing customers.
What are your business hours?
Our business hours are Monday to Friday, 9 AM to 6 PM IST. However, our live chat support is available 24/7.
How can I become a partner?
We're always looking for great partners! Contact us through the partnership inquiry option to learn about our partner program.
Our Offices
Find us at these locations
Mumbai Office
Bandra Kurla Complex, Mumbai, Maharashtra 400051
+91 98765 43210
mumbai@fintexl.com
Bangalore Office
Electronic City, Bangalore, Karnataka 560100
+91 98765 43211
bangalore@fintexl.com
Delhi Office
Connaught Place, New Delhi, Delhi 110001
+91 98765 43212
delhi@fintexl.com